Two operators who saw consulting breaking.
CSM Integrated Solutions was founded by two leaders from the global consulting world who spent more than a decade building and running the infrastructure and managed IT services division of a large consulting firm — long enough to watch the old way of delivering work stop making sense.
Where we come from
Our two founders have worked side by side for over ten years inside a global consulting firm, leading the division responsible for infrastructure, modern work, and managed IT services. Between us we bring more than 50 years of combined consulting experience and over $100 million in projects and services sold and delivered — the kind of track record that only comes from owning outcomes at scale, not observing them from a slide.
From the inside, we watched the traditional consulting model become obsolete. The default way firms approached projects — billing companies by the hour, with the incentive to add more hours rather than finish faster — simply wasn't working for the clients paying the invoices. The interests of the firm and the interests of the client were quietly pointed in opposite directions.
Why CSM exists
Then AI changed the economics of delivery. Generative AI has had an enormous impact on how consulting firms actually produce work — compressing timelines, automating the analysis that used to justify large teams, and making the hours-billed model even harder to defend. We saw where this was heading before most of the industry was willing to admit it.
So we left to build the firm we believed the market needed: one that shifts from an hourly-billing model to outcome-based service delivery. Clients pay for results — measurable improvements to their operations — not for a meter that runs regardless of progress. That single change realigns everything: our incentives, the pace of the work, and how success gets defined. CSM Integrated Solutions was formed to deliver on it.
How we operate
- Operations before ambition. AI succeeds on infrastructure, identity, data, and security that can support it. The unglamorous work comes first because it's what makes everything else real.
- Numbers over narratives. Every engagement defines what will be measured before anything is deployed. If the metric doesn't move, the work isn't done.
- Straight answers. Including "you don't need us for this" — the fastest way to be trusted with the engagements that matter.
Last updated: July 2026
Talk to us directly.
Every engagement starts with a 30-minute conversation — no handoff to a sales team, because there isn't one.