SMS Terms & Conditions
Effective date: July 18, 2026 · CSM Integrated Solutions LLC ("CSM," "we," "us," or "our").
These SMS Terms & Conditions govern the text messaging program operated by CSM Integrated Solutions LLC ("CSM Communication"). Our Privacy Policy describes how we handle information collected through this program.
1. Program Description
When you opt in, we may send you text messages related to our services, including:
- Appointment confirmations, reminders, and scheduling updates;
- Responses to your inquiries and requested information (e.g., links, documents, or booking pages sent during or after a call);
- Follow-ups related to a call or inquiry you placed to us;
- Customer care and account notifications.
This is a conversational, transactional program. We do not send recurring marketing or promotional campaigns through this program.
2. Opt-In
You consent to receive text messages when you: (a) provide your mobile number and expressly request or agree to receive texts during a phone call with us or with an AI phone assistant we operate; (b) submit your number through a form on our website at csmintegrated.com/contact/ and check the unchecked consent box agreeing to be contacted by text; or (c) text us first. Consent to receive text messages is not a condition of purchasing any goods or services.
3. Message Frequency
Message frequency varies based on your interaction with us (for example, one confirmation and one reminder per appointment). No recurring marketing message schedule applies unless separately disclosed and agreed to.
4. Message & Data Rates
Message and data rates may apply according to your mobile carrier plan. Contact your carrier for details.
5. Opt-Out
Reply STOP to cancel. Text STOP to any message to stop receiving texts from us. After you send STOP, we will send one final message confirming that you have been unsubscribed. No further messages will be sent. Reply START to re-subscribe at any time.
6. Help & Support
Reply HELP to any message for assistance, or contact us at info@csmintegrated.com or 1 (516) 260-4112. Reply STOP to opt out at any time.
7. Privacy
Information collected through the SMS program is handled as described in our Privacy Policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with, or sold to, any third parties.
8. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages. Supported carriers include all major U.S. carriers; service may not be available on all networks.
9. Changes to These Terms
We may update these SMS Terms from time to time. Continued participation in the program after changes are posted constitutes acceptance of the revised terms.
Contact Us
CSM Integrated Solutions LLC
54 State Street, Ste 804
Albany, NY 12207
info@csmintegrated.com · 1 (516) 260-4112